Guide to passing all Salesforce certifications

you can also use below trailhead link to practice for the admin exam.

https://trailhead.salesforce.com/en/content/learn/trails/administrator-certification-prep

For step–
Read through the Official Admin Certification Study Guide,
The link says page not found.Can you plz update the correct url there.

Thanks!
varsha

Hi David,

I’m biggest fan of yours.I’m following your blog from past three years. IT helped me to complete my Salesforce Admin certification in 2016 and Platform App builder in 2017. Now planning for Developer I and sales cloud certifications within couple of months. As the Platform developer exam changed from last month, are these flash cards are updated and good enough for those certifications? Please let me know. Thanks for your time!
Sree

Hello All,

Can some one please help me with the dumps or flash cards for the SFDC Admin Certification , any help is highly appreciated . I have my exam on Feb 27th,2018.

Thanks for the inspiration!
ADM 201 is mine. I passed in the first try.
On my way for ADM 211.

Omer

Hi Sri Kumar, could you please share the dumps for platform developer 1, app builder, sales and service cloud updated to spring 17′ to me at reddyprasanthy@gmail.com

Thanks,
Prasanth.

For all those wanting another resource for Admin 201 and App Builder concepts, I recommend the book “Salesforce CRM – The Definitive Admin Handbook, 4th edition” by Paul Goodey.

I used this book primarily to study for my Admin 201 exam and passed on the first try. I also used it for passing my App Builder exam. Simply read the chapters and study the concepts and terms. Doing the exercises is optional if your goal is to just pass the exam. It also has *HIGHLY USEFUL* quizzes at the end of each chapter.

Hope this helps everyone and good luck studying!

Hi David i am quite new to Salesforce i cleared my ADM 201 certification yesterday and now i want to understand which certification should i take up if i want to see myself as a consultant as i am not coder.

Hi all,

This question below is about App Builder, I’m so confuse about this one. Some said the answer are A and D, some said it B and C. Any ideas guy?

Which statement is true about an external id field?

Choose 2 answers

A. The field must be unique since duplicates are not allowed within salesforce.

B. The field can be unique based on case-sensitive or case-insensitive values.

C. The field must contain at least one number and at least one letter.

D. The field contains unique records identifiers from a system outside of salesforce.

Hi

I am using your site for stuyding and got this question on one of the Flashcard. I am not sure if it’s correct. Shoudn’t Case team be a part of the answer as well?

Who can cases be assigned to when case assignment rules are being set up? (Choose 3)

A) Case team <–
B) Contact
C) Partner Portal User
D) Queue
E) Internal Salesforce Use

Please fwd latest dump of Platform Developer1 to memohitkrastogi@gmail.com

For latest dumps , contact raysmith.sfdc@gmail.com

can some one please share salesforce ADM 201 exam dump

Please send me the Dumps

Can someone please send me the latest dump for ADM201 and DEV 401 exam? Thanks!

Can anyone help with the latest ADM 201 Dumps. I need to complete by admin certification by next month so please help me. Also, give me suggestions of how to clear the examination. I am totally confused with a variety of resources available online.

I would be cautious using these dumps you are finding. I looked very quickly and saw at least 3 questions with wrong answers.

Hi, I am Rishabh . I am giving ADM 201 exam next week. Can anyone help me with providing latest dumps or suggestions ? i would sincerely appreciate that. Thank you. My email address is raj1rishabh16@gmail.com

Hello David,

I am planning to give Developer 1 certification in 2 weeks. I would like to know if it’s different from Dev 401 ??
Are there any dumps or sources to see how these questions have been asked?
Any suggestion will be helpful.

Thanks

After Salesforce Paltform Developer I is best to study for Salesforce Platform Developer II or to learn other language as HTML, CSS, JavaScripit etc? Thanks :)

Great site! I passed my admin exam today and will take the advanced admin next week.

I have a stupid question though: Does anyone know if there’s a site where the fastest passing times are listed? I’m asking cause I studied like a beast and took the exam in 15 minutes which my admin colleagues didn’t believe but luckily the time is saved on the webassesor profile.

Thanks and best regards
Claas

Hi David,
I am having 7+ years experience in Mainframe Development. I want to switch career into salesforce. Could you please suggest the appropriate salesforce profile. Also, Please suggest all Certifications that needed to be completed for that profile.

Thanks,
Sam

Hi there,

I want to take the Sales Cloud Consultant exam soon but need help/advice on studying. I used quizlet.com, cram.com, the Salesforce documentation for each part of the study guide, and even watched some Premier Support videos but failed the test.

Has anyone recently taken this exam? All of the material online is old and I would really appreciate anything recent anyone can share.

Hello,

i am planning to give ADM201 exam in next week.

i have learnt many topics of ADM201 but i am not confident about the exam.

is there any suggestion and dumps and material which can help me out????

is this flash cards are enough for the exam to pass??

which other websites and material is useful?

please please suggest me.

thanks in advance

Hi All, I am going to take my Adv Admin Certification (ADM211) in 3 weeks. Any dump questions that you have, please email to ben.siswanto@gmail.com; I do really appreciated.

Hey David Liu! I was originally thinking of e-mailing you, but I am sure you are inundated with work and other administrative tasks. So I will passively put this up here and patiently wait for your response. :) Anywho, thank you once again for putting this tutorial together. I have been actively been observing the comments/tips/tricks from everyone on the comments here. Additionally I also am trying to follow your methodology, additionally some Udemy videos and Trailhead.

However, I do have a question about those flashcards. I notice how in the quizlet flashcards they were updated for Summer 2014. Will that have an affect on todays exam?

Also, for study plan,you listed studying the Official admin Study Guide, and Googleing “Salesforce Lead Management” and study the documentation. Not everything I googled is listed as a PDF.

So for example, in the study guide it gives me under the Objective >Describe the capabilities of campaign management. So I google, ‘Salesforce campaign management’, which i turn gives me a recent PDF to follow which is this: http://resources.docs.salesforce.com/198/16/en-us/sfdc/pdf/salesforce_campaign_implementation_guide.pdf.
But, when I try to look up something else, like; Objectives> Security and Access> Describe the various profiles controls and I google ‘Salesforce Describe the various profiles controls ‘, I find not a whole lot.

So with that being said what should I be specifically looking for? What, under those objectives, am I trying to study?

If you would like to move this off to e-mail, I would love to further discuss this with you!

I appreciate it bud!

-Michael B

1. UV containers need to add an additional recipient to workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert? Select 2 options.
a. Text field
b. Email field
c. Lookup field
d. Formula field

ANS : B, C

2. UVC would like to use a chatter group for their mergers and acquisitions team to collaborate on potential new projects. this group should not be visible for non-members to see or join , and can be accessed by invite only
3. Which chatter group type should the app builder recommend?
a. Private group
b. Unlisted group
c. Public group
d. Member group
Ans : B Unlisted Group.
4. UVC is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, But not cases for other groups, managers and users should be able to view all cases
What is the recommended solution to configure this ? select 2.
a. Create standard role hierarchies.
b. Set organization-wide sharing defaults to public read/only
c. Create criteria based sharing rules
d. Set organization wide sharing defaults to private
Ans : B, A.

5. UVC has deployed custom tabs through change sets, without including the profiles , to production.
Which statement is true regarding to the visibility of custom tabs ?
a. Custom tabs are default off for all the users.
b. Custom tabs are hidden for all users
c. Custom tabs are exposed for all users
d. Custom tabs are default on for all the users
Ans : A
6. UVC, multiple departments utilize the case object for different purposes. Some users submit cases for IT and HR request. Other users provide customer support with case records.
How can an app builder enable different users to see different fields, based on the case type ?
a. Create different case field sets for IT,HR and customer support. Assign different fields sets by profile
b. Create different case field sets for IT,HR and customer support. Assign different field sets by role
c. Create different case record types for IT, HR, and Customer support, Assign different page layouts to each record type by profile.
d. Create different case record types for IT, HR, and Customer support. Assign different page layouts to each record type by role.
Ans : C
7. What is a use case for approval processes? Select 2

a. Approve expanse reports automatically when less than $50.
b. Update the PTO record field with the user’s manager.
c. Require CFO to review the salary range for all job offers
d. Ensure an opportunity has at least one product added.
Ans : A, C
8. UVC has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division’s assessment.
How to accomplish. ?
a. Create separate assessment record types for each division and use them to limit picklist values. Create separate page layout s for each record type and use profiles to restrict record type access.
b. Create three pages layout to determine the fields and picklist values for each user based on the division indicated on their user record. Use field level security to restrict access to division’s fields.
c. Create a separate page layout for each division and assign them using profiles. Use the profile settings to configure each division’s custom field list and picklist values for assessments.
d. Create additional custom assessment objects, one for each division, to track their assessment so information can be tracked separately. Use profiles to restrict access to the three custom objects.
Ans : A
9. UVC needs the ability to generate contract documents. All the data required for a contract resides in a custom object /
What is the recommend solution?
a. Enable the contracts feature and create a custom contract template based on the standard template.
b. Create the HTML template for contract and store it in the public folder.
c. Select and install an AppExchange product to meet the contract generation needs.
d. Store a template in the static resources and configure the action link template to use it.
Ans : A
10. A customer support manager at UVC would like to implement call scripting for their call center agents. What automation tool can be used to accomplish this?
a. Lighting process builder
b. Workflow
c. Visual workflow
d. Lighting connect
Ans : A
11. UVC uses a custom object to track site visits, When the status of a site visit is changed from “in process ” to “On hold ” the business wants the site visit owner to be automatically assigned to an “On hold ” Queue. Which capability can be used to accomplish this .
a. Assignment rule
b. Action
c. Visual workflow
d. Apex Trigger
Ans : Assignment rule
12. What is a section of the lighting app builder tool ? select 3
a. Canvas
b. Selected publisher actions
c. Mini page layout
d. Mobile card
e. Components
Ans : A, D, E.
13. UVC is importing 1000 records into salesforce . They want to avoid any duplicate records from being created during the import.
How can these requirement be met ?
a. After importing all of the custom objects , run a duplicate check report, export the report to CSV file and run a mass delete to purge any duplicates.
b. When importing the file , select the “prevent Duplicates” option on the last step of the import wizard and import the file.
c. Include a column in the import file that has either record names, Salesforce ID’s , or external IDs that can be used to match records
d. After importing all of the custom objects, review all records created and manually merge any duplicate records.
Ans : C

14. UVC has separate business requirements for consumer and business opportunities. The sales team works both of opportunities. The app builder created two record types on the Opportunity object. What action can be performed ? select 2.
a. Create unique opportunity stages by sales process
b. Specify a different page layout by sales process.
c. Enable field validation by sale process.
d. Prevent access to secure data fields by sales process.

Ans : B, C.

15. Which statement is true for embedding a visual force page in a page layout select 2
a. Visualforce pages on a field set have attributes for width and height.
b. Visualforce pages on a page layout have attributes for width and height.
c. Visualforce pages can only be places in the visual force section in the page layout
d. Visualforce pages can be placed anywhere in a page layout.
Ans : C, B
16. What Is true statement regarding roll up summary fields Select 2 .
a. Changes to the value of a roll up summary field can trigger assignment rules to run.
b. The roll up summary field inherits the field level security of the child object.
c. Roll up summary fields can only be created on the master of master-detail relationship.
d. Multi select picklist files can be used in the field column of the field column of roll up summary filters.

Ans : C , A

17. UVC uses a custom object to track open job positions. They would like to automatically post updates on a record’s feed whenever a position stage is changed. Which social feature can be used to accomplish this.
a. Workflow rule.
b. Feed tracking.
c. Feed quick Action
d. Auto response rule.

Ans : B

18. Which capability allows an app builder to grant object level access ? Select 2.
a. Assigning a user a permission set that allows for read and Edit access to an object
b. Assigning a user a public group that allows for read and edit access to an object.
c. Assigning a user a role that allows read access to an object.
d. Assigning a user a profile that allows read access to an object.

Ans : D, A.

19. A junction object has two master detail relationships.
What happens to junction object when either associated master record is deleted ?
a. The look up field on the junction object is cleared.
b. The master record can’t be deleted if has a child record
c. The record is deleted and placed in the recycle bin.
d. The record is permanently deleted and can’t be restored.

Ans : C

Junction object records are deleted when either associated master record is deleted and placed in the Recycle Bin. If both associated master records are deleted, the junction object record is deleted permanently and can’t be restored.

20. The customer service at universal containers uses a project object to track their customer projects. An app builder needs to create a relationship between the project object and related client account record. A private sharing model is in place for both accounts and projects.
Which statement is true when creating an account lookup field on the project object. Select 2.
a. The account record can include roll up summary field with data from the project records.
b. Users can only delete accounts in they have access to related project records.
c. The account lookup field on the project record can be made optional.
d. Cross object field updates between the project and account records are not supported.
Ans :
21. UVC has a junction object called invoice with primary master-detail relationship with accounts and a secondary master detail relationship with contacts. The app builder has requirement to change the primary master relationship to lookup . What happens to the master detail relationship with contacts.
a. The contacts master detail field is deleted from the object.
b. The contacts master detail becomes the primary
c. The contacts master detail values are cleared from invoice.
d. The contacts master detail also converts to lookup.
ANS :
22. What is the capability of sand box template ? Select 2.
a. Specify the data range for data being replicated in a partial copy sandbox environment.
b. Save a template for re-use when creating a partial copy sandbox environment.
c. Specify the objects whose data should be replicated in the partial copy sandbox environment.
d. Create a partial copy sandbox from a partial copy sandboxes environment.
Ans : B,C

23. What is the capability of schema builder ? select 2.
a. Editing custom settings
b. Creating a new record type.
c. Viewing page layouts in a new window.
d. Showing selected objects on a page.
Ans : D,C
24. Which setting is available to customize salesforce1 mobile app for branding ? Select 3.
a. Header and search bar color.
b. Action bar color.
c. Background color on loading page.
d. Notification and search icon
e. The image on loading page.
Ans : A,C,E
25. Users at UVC need to be able to quickly create a contract record from the account record’s chatter feed. How should the app builder enable this functionality ?
a. By creating a custom “Create a record” action on the account.
b. By creating a custom “Detail page ” Button on the account.
c. By creating a custom “Create a record” Action on the contract.
d. By creating a custom “Detail page” Button on the contract.

Ans : A

26. Which statement is true about an external ID field ? Select 2.
a. The field must contain at least one number and at least one letter.
b. The field must be unique since duplicates are not allowed within salesforce.
c. The field can be unique based on case-sensitive or case-insensitive values.
d. The field contains unique record identifiers from a system outside of salesforce.
Ans : B, C
27. When a user creates an account report, the user does not see industry as an available field in the report builder. However, this same user is able to see in the account page layout.
What scenario would cause this?
a. The industry field is not enabled for the particular record type.
b. The user does not have industry field visibility in the field level security.
c. The industry field has no record values in the account.
d. The user uses a custom report type which does not include the industry field.

Ans : D
28. UVC wants to display a message when a cause follow up. What can be used to display different text on the case record depending on the number of days a case is opened
a. Formula field
b. Workflow update
c. Case process
d. Lighting process builder
Ans : A
Where can a custom button be placed? Select 3 .
A. On a related list.
B. On a custom list view.
C. On the user object.
D. On the person account.
E. On a web-to-case form.
Ans : A,B,D
Q. In Order to delete Opportunities, UVC would like sales reps to submit requests for approval from their sales manager.
What can be used to meet Requirement?
a. Approval process with Apex Trigger.
b. Approval process with Time –Dependent workflow action.
c. Process Builder with submit for approval action
d. Two-step Approval process.
Ans : D
A divisional manager wants to add a report chart into a page layout. Which report format can be used as the source report to accomplish this ? Select 2
a. Matrix format with chart.
b. Summary format with a chart.
c. Tabular format with a chart.
d. Joined format with a chart.
Ans : A , B
Q. UVC wants to standardize their business logic. They want to ensure that workflow order is guaranteed to the same each time. Which feature can be used to accomplish this? Select 2.
a. Workflow
b. Lighting process builder
c. Chatter actions
d. Visual workflow
Ans : B,D
Q. Which values must be defined when creating a new Opportunity stage? Select 3
a. Close date
b. Type
c. Forcast category
d. probability
E. Amount.

ANS : B,C,D

Q. UVC provides access to salesforce for their sales, service and marketing teams, Manager want to ensure that when users log in, Their home tab provide access to links and documention that are specifically relevant to their job function. How to this requirement be met?
a. Create separate home page and custom components and layouts; Assign to users by profile.
b. Expose specific elements within a home page custom component determined by role.
c. . Create separate home page and custom components and layouts; Assign to users by role.
d. Expose specific elements within a home page custom component determined by Profile.
Ans : A
What is a feature that can extend record access beyond the Organization wide defaults?
a. Critiria based sharing rules
b. Owner based sharing rules
c. Dynamic role hierarchy.
d. Public or private groups.
Ans : A
Q. UVC wants to provide a different view for its users when they access an account record in salesforce1 instead of in the standard wed version. How can this accomplished? Select 2.
a. By adding Quick actions in the publisher section.
b. By adding actions in the salesforce1 action bar section.
c. By adding a mobile layout and assigning it to a profile.
d. By adding visualforce pages to the mobile cards section.
Ans : B, C
The app builder at UVC has been asked to ensure that the amount field is populated when the stage is set to closed won.
What can be used to meet this requirement?
a. Validation rule
b. Approval process
c. Lighing process builder
d. Work flow

Q. What type of field can be used to filter a report chart that has been added to page Layout?
a. Formula field
b.Name field
c. Standard field
d.Matching ID field.

Ans : D MatchingID.
29. To synchronize accounts, orders, and shipments in real time, a developer has built a custom interface between an external system and salesforce. Prior to deployment, the developer needs to confirm that the interface can sustain the syncing of thousands of records at a time. Which sandbox environment is recommended to complete performance and load testing.
a. Full sandbox
b. Partial sandbox
c. Developer sandbox
d. Developer pro sandbox
Ans: Full sandbox. A
30. An app builder has created a report for salespeople to view records from a custom object. Someone complained they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? Select 3.
a. Check the user’s profile for object settings
b. Check organization-wide defaults
c. Check report filters
d. Check the report folder sharing settings.
e. Check sharing rules.
Ans : A,B,C

31.
A custom object named assignment has a private sharing setting that grants access using hierarchies. The organization has a role hierarchy where the “Specialist” role reports to a “Manager” role which reports to a “Director” role. The Director role is at the top of the role hierarchy. A user who is in the manager role create a new assignment record. Who can see this record?
a. The record owner and the directors in their Hierarchy.
b. The record owner and the managers in their hierarchy.
c. The record owner and those above the specialist role in their hierarchy.
d. The record owner and the specialists in their hierarchy.
ANS : A
40. Which must be defined when creating a new Opportunity Stage ? slect 3
a. Closed date
b.Type
c.Forecast category
D. Probability
E. Amount.

B,C,D

Please correct the answers..
I have App builder full exam..
Please HELP !!!

Hi David,

so cool you have all 5 certifications. Till end of 02 2015 I have plan to pass Sales Cloud concultant cert.(now i have only admin 201) Please do you have some good materials for preparation? Many thanks for reply and I wish you lot of success.

kind regards

Lukáš

app builder belong admin or developer?can you please help me