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Why are admin jobs disappearing?

October 22, 2020

There’s an odd trend that has been going on the past few years.

There are fewer and fewer Salesforce administrator jobs in the market. While demand for Salesforce is at all-time high, Lightning has changed how companies use Salesforce. Instead of hiring admins, companies are hiring other Salesforce professionals instead.

If I look at companies around me, they’re hiring 10 – 20 Salesforce developers for each admin position. This just wasn’t the case five years ago.

In this video:

  • Evidence that administrator jobs are disappearing
  • Why companies are no longer hiring admins
  • What you should be doing now to prepare for this shift

SPONSORED BY ELEMENTS.CLOUD: Elements.cloud is the app that helps you to have a #BestRunOrg and keep you off the OrgConfessions.com list of Org horror stories. Visit elements.cloud/sfdc99.

13 Comments
Arman
December 5, 2020 @ 7:17 pm

Hey David,

I have been learning how to use SF and am planning to take my Admin cert pretty soon and all is going well so far. However, i am seeing more and more that people say Admin jobs are fading. This is a tough pill to swallow and gives me a lot of anxiety as i am desperate for a new career path and hoped being an Admin was in the cards. I don’t know anything about coding but if being a Developer is the only option to make this a career i am willing to learn, but am scared for how much longer that will take.

Do you have any suggestions for someone in my situation? Should i keep pursuing an Admin career? Or is that a pipe dream in todays world? I want to believe that this wasn’t a waste of time. I can’t take another year of my life to learn how to code so i can land a job in SF. Any advice would be great!

Thanks

Reply
    David Liu
    December 5, 2020 @ 8:12 pm

    I have a few suggestions at the end of the video that I recommend – coding is just one path! At the end of the day it’s a competition against other newbies – if you can outsmart and outwork them you will succeed!

    Reply
Mike
November 11, 2020 @ 11:45 pm

Lost my job a few years back. Have been a consultant and admin with a combined 4 years of experience in the Salesforce ecosystem. With that said, I have applied almost straight for 2 years, and still nothing. My resume is great, I am a good generalist, and I always get through rounds of interviews. So my communication skills are up to par. With that said, almost every employer has said at the end, ‘We just need someone who can hit the ground running’. Referring to they need more than just admin skills. And that was a wrap. Like the industry changed overnight. Im over SF careers. No one wants to train, or give the opportunity to ‘ramp up’, and the competition has gotten out of hand. ahh…. such is life… on to other pastures I guess….

Reply
    David Liu
    November 11, 2020 @ 11:54 pm

    That’s rough man I’m sorry to hear. I’d recommend getting some technically coding skills (to at least show you’re not afraid to learn), but I understand if you’re ready to move on to other things. Your story is pretty unique since you have strong experience. The competition is getting out of hand it seems.

    Reply
      Mike
      November 18, 2020 @ 9:00 pm

      David, I have followed you for years. And I thoroughly respect everything that you do. However, not everyone is meant to be a developer. I am very Functional and Technical. However, it has never been in my cards to really see the internal ‘fire’ to be a developer. I am naturally a consultant. A consultant in the sense of performative and verbally informative. I like understanding, tinkering, informing, building things. But, never just one thing. I have tried a handful of times to really sit down and learn to code. Just once again, not in my nature. Hence why I stated I am a great generalist. There was a weird shift a few years ago with the resume ATS updates and a gold rush of recruiters flooding the market. I tried for 2 years. Interview after interview after interview. ALL false promises and lost hopes. I really wanted to keep going in the SF/CRM space. But I have to eat. So, you pivot. And now, in this crazy market, careful to cough, move or pivot. You will loose your place in line.

      Reply
        David Liu
        November 18, 2020 @ 9:03 pm

        Make sure to watch the conclusion of this video plus my two latest videos! I think we are in agreement!

        Reply
Ronald Rios
October 26, 2020 @ 3:13 pm

During a recession, a “cold” job market, organizations will slash salaries and benefits, cut costs to the bone. Fire any “deadwood.” So it is no surprise that during the pandemic, they will attempt to hire a developer but at an administrator’s salary. Good, experienced developers are always in short supply, even during recessions. I would be suspect of the quality of any who would accept a “low-ball” offer, And if they’re worth their salt, when the market heats up, expect them to leave, taking with them any savings.

HR will love to hire a developer that will also do double-duty as an administrator, business analyst, trainer, solution architect, integration expert, etc. Very different skill sets and experiences.

Reply
Breck
October 22, 2020 @ 8:52 pm

Is the salesforce admins cert still and important starting cert would you say???

Reply
    David Liu
    October 22, 2020 @ 9:25 pm

    Yup! Still the same as my “which certifications” video

    Reply
      Breck
      October 22, 2020 @ 9:32 pm

      Appreciative of you responding back means a lot my man thank you heaps, I still throughly enjoy your videos there thought provoking and informative. Also I’m beyond happy and stocked for virtual dream force you as excited as I am???

      Reply
        David Liu
        October 22, 2020 @ 11:58 pm

        Thx man ya happy to get anything for DF lol wasn’t expecting much!

        Reply
Rob Baillie
October 22, 2020 @ 7:26 am

Why do you still suggest that Salesforce Developers have lesser people skills than Salesforce Admins. 20 years in the development community, and I simply do not subscribe to this stereotype that developers of any particular type have low people skills. You say “I don’t really believe it”, but then still push the stereotype.

What I’m seeing is the emergence of a role between the two – within the consultancy space there’s maybe a shrinking of developer positions, but the more demand for what we call ‘Implementation Consultants’ (think admins with no day-to-day admin responsibilities, and more technical skills)

For example – flows are very powerful, but they essentially require the ability to organise thoughts in the same way a developer would – they are basically point-and-click code in a much truer sense than workflows or process builders ever were.

But you middle point is the most valid to pick up on – a developer can generally do all the things an admin can, plus write code. The assumption would also be that a *good* developer is more likely to be able to understand the implications of a change, or even a better way of thinking about a change.

For years I’ve been making the point – just because it’s easy to add a new field doesn’t mean it’s easy to decide if that’s the right thing to do.

My advice – whatever your role, get as good a grounding in the theory of software design – from database fundamentals to UX design and every layer between. Understand how algorithms and data flow works. Review design patterns and good coding practices from another language. basically look at sources from outside of Salesforce and become better at understanding software design in general. Then it doesn’t matter what tools you end up using, you’ll be more valuable than the average Admin OR Developer.

Reply
    David Liu
    October 22, 2020 @ 7:42 am

    Thanks Rob, great take! You def know what you’re talking about.

    It’s an interesting subject that I can probably make a whole video on.

    The short answer is I believe admins have better people skills because of natural selection.

    An admin has to have or develop people skills to thrive in their role. A developer needs to develop different traits to thrive. People skills are certainly important for devs, just at a lesser extent.

    The science naturally incentivizes people to learn these skills. Nothing necessarily to do with what someone is born with, which is a much more complicated topic!

    Reply

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